ED 711: Challenges of Leadership: Conflict and Crisis Management
Fall 2023 Course Summary: This course engages students in a variety of activities designed to enhance their understanding of the leadership challenges which confront today's professionals. When a crisis occurs, institutional leaders are expected to respond and direct the process of recovery. This course merges literature on leadership and best practices in crisis management.
CA5.1_LaephuangR.pdfThis paper is comprised of two interviews, a store owner and a restaurant manager. It details the interviewees' challenging times and obstacles they faces in their roles.
CA10.1_LaephuangR.pdfThe Plan and Prevention paper reviews a potential crisis plan of action when faced with various issues or crisis that can impact the business, its employees, and its clients.
CA13.1_LaephuangR.pdfThe Crisis Simulation Response paper examines an Active Shooter scenario at a middle school. The paper breaks down the three components: Initial Response, Continued Response, and Short-Term Recovery and identifies the areas for improvements.